Skip to main content
  1. Home
  2. Knowledge Base
  3. Billing & Payments
  4. How do I cancel my subscription?

How do I cancel my subscription?

By default your subscription (and therefore your membership) will auto renew at the end of each subscription period.

Turn off auto renew

Your subscription can be managed from the My Account section of the website:

  1. Go to the My Account page.
  2. Go to the Subscriptions page.
  3. Select the View button next to the subscription in the Subscriptions table; or
  4. Click the subscription number under the Subscription column in the Subscriptions table.

At the bottom of the subscription details table and in the subscription totals table on the View Subscription page is a set of action buttons. You can use these buttons to:

  • Toggle between manual and automatic payments

In addition they are other options available:

  • Cancel an active subscription
  • Suspend an active subscription
  • Reactivate a suspended or recently cancelled subscription
  • Resubscribe an expired or fully cancelled subscription
  • Pay for a renewal order when the automatic recurring payment failed or the subscription uses manual renewals
  • Change the Payment Method used for automatic recurring payments
  • Renew early
  • Upgrade or downgrade the subscription line items 
Was this article helpful?

Related Articles

Leave a Reply

Need Support?

Join our Community Discord Server
Join Discord